FROM THE MANAGEMENT “ Together we prevent ” this is ICM’s strategy - and we do this systematically with certifications in both quality, environment, work environment and CSR. We provide safety for you and your work- place, thus it is natural that we must be at the forefront of prevention. 2020 became a year we will never forget. A very busy year for ICM, where Bunzl Holding Dan- mark A/S, after a long period of preparation, took over a majority of shares in ICM A/S and we became a critical supplier in the COVID-19 pandemic. The preparedness of infection prevention, as- sembly bans and the government's recommen- dation on homework made it difficult to imple- ment all CSR activities as planned, just as it chal- lenged our working practices and placed special requirements for a focus on occupational health and well-being. But despite this, we still achieved a number of our goals, which you will be able to read in this report: We reached our goal of zero occupational acci- dents with absence. Our sickness absence de- clined and met the target, which was below the industry average - and we implemented an ef- fective coronavirus preparedness that has en- sured the health and well-being of our employ- ees in the best possible way during a pandemic. We reduced our transport share (and thus CO2 emissions) from air transport - and we strength- ened our product compliance and improved our supplier assessment system. We want to communicate openly and honestly about our CSR initiatives - also about the hard things. In this report, you can therefore also read that we at ICM had a case where the au- thorities found one of our products to be non- compliant with applicable legal requirements. It is important to us that our stakeholders can see how we respond and improve our processes so that a similar thing does not happen again and so that all our customers can be confident in our products. Together with Bunzl, ICM will continue to work on supporting the 17 global goals and focus on human rights, the environment and the climate, so that we make our contribution to prevention and improvement where we can. I hope this report gives you an insight into the sustainable journey we are on in ICM, our CSR results and our ambitions for the years to come. Enjoy reading, Jan Selchau CEO ICM wants to maintain a balance between economic growth, social responsibility and a positive impact on environment and climate, as well as compliance. This is done by managing and influencing the so- cial and environmental issues of the supply chain, and the process of manufacturing products and ser- vices, both locally and globally. At ICM, we want to share both the knowledge we possess and gather and at the same time be com- pletely transparent about how we, with the help of people, knowledge and development, invest in pre- vention and safety. 4
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